Support

Write to oassistech@gmail.com. A person reads it, and there is no ticket form to fill in first.

Before you write, this may answer it

What to include

The route you called, the url you asked for, roughly when, and what you expected instead. If you have an account, its id — never your API key, which we never need and cannot read anyway.

Reporting something that looks like a security problem

Write to the same address with "security" in the subject, and please give us a chance to fix it before telling anyone else. We answer these first.

Billing

Prices are quoted before any work happens and charged after it. A balance does not expire and there is no monthly fee. If a charge looks wrong, write with the time and the route and we will look it up and refund it if it is ours.